Some job advertisements will ask applicants to telephone for an interview. Alternatively, you might decide to approach an employer by telephone anyway to enquire about any future job possibilities.

Whatever the reason for your call, preparation is essential. What you say on the telephone may in fact decide whether or not your application will be considered any further.

REMEMBER TO:

• Speak very clearly and confidently.
• If telephoning for an interview, have a copy of the ad in front of you.
• Introduce yourself and why you are phoning so that you can be put through to the right person.
• Have your questions ready and a pen and paper at hand. Prepare what you are going to say and think ahead about any questions you may possibly be asked so that you can give clear, thoughtful and concise answers. Be aware that many initial telephone enquiries can turn into a screening interview.
• Be very professional and also very enthusiastic in your approach. Put a smile into your voice!
• If an interview is arranged, write down all the details and ask if you need to bring anything along such as references or samples of work. Repeat the instructions, address and time details to the person you are speaking with to be sure that you have got all the correct information before you hang up.
• Be as accommodating as you can and always try to fit in with the time the company representative suggests for an interview.
• Be as brief as you can, but remember to get all the facts you need. Always end the conversation pleasantly, remembering to thank the person (by name if possible) for their time.